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Contact TVPikoma 4K support
A question before you order, a setup problem or an order to follow up? We reply by email and on WhatsApp, 24/7.
For a faster reply
Useful details to include
With these details, we can help you from your very first message.
- The email address you used to order and, if you have it, your order number.
- The exact model of your device (for example Samsung QE55Q80 or Fire TV Stick 4K).
- The app you are using and, if something is wrong, the error message on screen.
- For a MAG box, the MAC address shown on the back of the box or in its settings.
Your question may already be answered in our FAQ.